Privacy Policy

Anaita Arthur Veigas
Psychologist • Mindset Coach • Mental Health Therapist
PhD Scholar | M.A. Clinical Psychology

At my private practice, we deeply respect the confidentiality and privacy of everyone who engages with our services. This Privacy Policy applies to all visitors, clients, and users of www.anaitaarthurveigas.com (“Website,” “we,” “us,” or “our”). By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following personal information:

  • Contact Information: Your name, email address, phone number, or other details you submit through forms (e.g., to receive newsletters, book services, or access freebies).

  • Consent Forms: Clinical consent and intake data are collected via Google Forms before initiating any therapeutic relationship.

  • Session Summaries: Therapy notes or session summaries are created based on Zoom or Google Meet interactions but are not audio/video recorded without your express consent.

  • Usage Data: Information collected through tools like Google Analytics, including IP addresses, browser types, and how you interact with our site.

  • Form Submissions: Data collected via platforms like Fillout for inquiries, bookings, and feedback.

 

2. How We Use Your Information

We use your data to:

  • Communicate with you about services, appointments, freebies, and resources.

  • Provide mental health coaching or therapy services in line with ethical standards.

  • Improve our website functionality and user experience.

  • Comply with business, ethical, and legal obligations.

  • Retain consent documentation and session summaries securely for continuity of care.

3. Data Retention

  • Consent forms and therapy session notes are stored securely for a minimum of 3 years from the last session.

  • Email addresses for newsletters are stored until you opt out.

  • General inquiries and form submissions are retained for 1 year.

4. Data Sharing

  • We do not sell or trade your personal data for marketing purposes.

  • We may share data with secure, trusted third-party services (e.g., Fillout, Google Workspace, Razorpay) as necessary to deliver services.

  • Pothi.com handles physical journal orders independently. Please review Pothi’s Privacy Policy for their data practices.

5. Payments

  • We accept payments via Razorpay, UPI transfer, and bank transfer.

  • We do not store any payment information. Payments processed via Razorpay are subject to Razorpay’s privacy and data protection policies.

6. Client Rights

  • Clients have the right to request a summary of their session notes or consent forms, subject to ethical and legal review.

  • Requests to delete or update personal data will be evaluated in line with clinical standards and the duty of care.

7. Confidentiality & Legal Exceptions

All therapy and coaching sessions are conducted with strict confidentiality. However, confidentiality may be broken if:

  • There is a risk of harm to self or others.

  • There is suspected abuse or neglect.

  • Information is subpoenaed by a court of law.

8. Data Security

  • All collected data is securely stored and accessible only by the sole administrator of this website and practice.

  • We take appropriate measures to protect your personal and clinical data from unauthorized access, misuse, or disclosure.

9. International Users

If you access our website or services from outside India, you acknowledge and consent to your data being processed in accordance with Indian laws applicable to mental wellness services.

10. Services for Minors

We do not provide therapy to individuals under the age of 18 without verifiable parental consent. If you believe a child has submitted data without appropriate consent, contact us immediately.

11. Third-Party Services

We use the following third-party tools:

  • Fillout: For form submissions.

  • Google Forms: For collecting client consent and onboarding details.

  • Zoom & Google Meet: For conducting secure online sessions.

  • Razorpay: For secure online payments.

  • Pothi.com – For the sale and distribution of books/journals authored by Anaita Arthur Veigas

Each third-party tool has its own privacy policy. We recommend reviewing their terms directly.

12. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services, tools, or legal regulations. Please review this page periodically.

13. Contact

For questions or concerns about this Privacy Policy, reach out to:

Email: care@anaitaarthurveigas.com
Website: www.anaitaarthurveigas.com

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