Terms & Conditions
Anaita Arthur Veigas | Private Practice
By using this website or engaging with my services, you acknowledge and agree to the following Terms and Conditions. Please read carefully before proceeding.
1. Scope of Services
Psychotherapy Services (India-based Clients)
Psychotherapy is offered solely to clients residing in India and is aimed at supporting emotional and psychological well-being through structured, evidence-informed care.
All services are conducted in accordance with Indian ethical standards and licensing requirements.
Mindset Coaching Services (International Clients)
Available only for clients residing outside India.
Mindset coaching is not therapy. It does not diagnose, treat, or manage mental health conditions. Coaching focuses on mindset development, goal achievement, and personal growth.
Clients outside India understand that I am not a licensed mental health professional in their country and agree to participate in coaching within the ethical boundaries of such services.
2. Booking, Payment & Refunds
Full Payment Required: All sessions, group programs, and packages must be fully paid for in advance to secure a booking unless an installment option is explicitly offered.
Installments: Available for select services or packages only. Payment must be made according to the agreed-upon schedule. Failure to adhere to this schedule may result in suspension or termination of services.
Refund Policy: No refunds will be issued for services already rendered (including sessions) or for digital products (eBooks, downloadable guides, etc.) due to instant access and delivery.
Accepted Payment Methods: Razorpay, GPay, PayPal, Remitly, and direct bank transfers (where applicable).
3. Cancellations & Rescheduling
Cancellation Notice: A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Late Cancellation: Failure to provide the required notice will result in the session being considered forfeited, and no refund or rescheduling will be offered.
Missed Sessions: Sessions missed without prior cancellation will be charged in full and will not be rescheduled.
One-time Exceptions: May be granted at my discretion in exceptional circumstances.
4. Missed or Abandoned Sessions
Sessions not attended and not cancelled with at least 24 hours’ notice are considered forfeited.
Clients arriving late will only receive the remaining session time; sessions will not be extended.
5. Client Conduct & Professional Boundaries
To preserve a safe, sacred, and professional environment, clients are expected to maintain respectful, honest communication.
Unacceptable behavior includes but is not limited to abuse, manipulation, foul language, or any boundary violations. Any such behavior will result in immediate termination of services.
Online Sessions: Clients engaging in virtual sessions are expected to maintain professional conduct during sessions (e.g., appropriate attire, no distractions).
6. Confidentiality & Exceptions
All personal information shared during sessions is confidential and protected by law.
Exceptions to confidentiality may include:
Risk of harm to yourself or others.
Abuse or neglect, as required by law.
Legal subpoena or court order.
Anonymous case discussions for professional supervision (with consent).
Consent will be obtained whenever legally and ethically possible.
7. Intellectual Property Rights
All materials on this website—including but not limited to session frameworks, blog content, eBooks, journals, tools, designs, and written copy—are the exclusive intellectual property of Anaita Arthur Veigas.
Reproduction, redistribution, or commercial use of any materials on this site is strictly prohibited without explicit written consent.
Unauthorized use may result in legal action to protect intellectual property rights.
8. Printed Journals & Products (via Pothi.com)
Journals and physical products are sold via third-party platform Pothi.com
Shipping policies, returns, and delivery timelines are governed by Pothi’s terms.
For support on journal deliveries, contact: info@pothi.com
9. No Guarantee of Outcomes
Results are not guaranteed. Every individual’s progress and results depend on their engagement, effort, and readiness to grow.
I do not guarantee transformation, breakthroughs, or specific outcomes. The process is co-created between the client and practitioner.
10. Service Termination
I reserve the right to terminate services for the following reasons:
Repeated cancellations or no-shows.
Ethical violations.
Abusive or unsafe behavior.
Misuse of services.
Termination of services will be communicated clearly, and where appropriate, referrals to other professionals may be suggested.
11. Governing Law & Disputes
These terms and conditions are governed by the laws of India.
Any disputes arising from the use of services or this website shall be resolved under the jurisdiction of the courts in Mumbai, Maharashtra.
Alternative Dispute Resolution (ADR), such as mediation or arbitration, will be sought before resorting to legal proceedings.
12. Updates to This Terms & Condition
These Terms & Conditions may be updated periodically to reflect changes in services, tools, or legal regulations.
You will be notified of any significant updates to these Terms via email or other appropriate methods.
Please review this page regularly for any updates.
13. Modifications
I reserve the right to modify or amend these Terms and Conditions without prior notice. Continued use of the website or services signifies your agreement to all revisions.
14. Contact
For legal, service-related, or general questions, you may reach out at:
care@anaitaarthurveigas.com
Limitation of Liability
Therapy and Coaching Services Disclaimer:
The services provided by Anaita Arthur Veigas (including psychotherapy, mindset coaching, and related offerings) are not a substitute for medical or psychiatric treatment. If you are experiencing serious mental health issues (e.g., depression, anxiety disorders, or any other psychological conditions), it is strongly recommended that you seek professional medical advice, a licensed mental health provider, or appropriate treatment.
Limitation of Liability:
I make every effort to provide high-quality services, but I will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the services offered. The outcome of therapy or coaching depends on many factors, and as such, it cannot be guaranteed. Your progress is influenced by your personal efforts, engagement, and the circumstances of your life.
No Guarantee of Results:
While I am committed to providing you with valuable guidance, strategies, and insights, I cannot guarantee specific results or outcomes. Therapy and coaching are highly individual, and your personal progress will depend on your actions, participation, and willingness to engage with the process. There may be periods of growth, as well as challenges.
Acknowledgment of Voluntary Participation:
By engaging in my services, you acknowledge and agree that you are doing so voluntarily and at your own risk. You understand that you are solely responsible for your decisions, actions, and the outcomes of your participation in therapy or coaching. I do not assume liability for your personal choices, behaviors, or any resulting effects.
